s/telesales/channel sales partners for internet services.
Fully responsible for the implementation, management and operations of the multi-media CRM call center to achieve company’s sales targets.
Built and trained up the telemarketing skills of the in-house sales consultants.
Perform on-going coaching, motivation and training to enhance the selling skills of the subordinates.
Led the development and formulation of the company’s CRM initiatives. I
Implemented multi-media CRM projects in the Contract Center environment to achieve company sales and services objectives.
PCCW Teleservices, HK 1/98 to 5/01
Call Center Outsourcing BU - Head of Sales & Marketing
Achievements and Responsibilities
Full P&L responsibility of the business unit.
Led a team of professional Sales Managers and Marketing Managers to meet $140million annual revenues 页码：[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] 第6页、共12页 |
