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tender
Negotiated the contract with the head of the client; assessed client’s requirement and developed a win-win situation for both companies.
Wharf T&T Limited, HK 12/95 to 1/98
(formerly known as New T&T Hong Kong Limited)
Call Center Product Manager - Commercial Operations Division
Responsible for the development of Nortel Switching services. Pre-sales and pro-sell support to call center customers.
Explored business opportunities to enhance the Call Center services with CTI functionality.
Held and orgainsed the first Centrex based Call Center seminar in HK.
Senior Solution Consultant - Sales & Marketing Division
Advised and assisted Product Marketing in the development of Centrex services. Evaluated CPE based ACD and IVR products.
Built relationship with IVR and computer vendors to prepare for integrated CTI deve页码：[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] 第9页、共12页 |
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